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FAQs

Cookware User Guides

SCANPAN has developed two comprehensive guides to help you take care of your pots and pans.

Please download the Non-stick User Guide or the Stainless Steel User Guide.

 

Heating up pans isn't hard, but it's important to bear a few things in mind for the best results – with your food and in terms of the longevity of your kitchenware. "Quality pans with an optimal base thickness are good at retaining heat, but it's important to heat the pan for a sufficient amount of time before adding food (approx. 2-3 minutes) so that the pan's sides also heat up. A pan that has been thoroughly heated through will hold its temperature better when you add meat or vegetables. Once the pan has been thoroughly heated, add your fat and continue cooking at a lower temperature (approx. 2/3 of the original heat)," is what Henrik Hansen, Quality Manager at SCANPAN has to say about heating pans.

Hansen continues: "Turn the head down from full, so that the pan's temperature doesn't overheat while you prepare the food, or if you get distracted by your phone, for example. On an induction hob, this can be a matter of seconds if the pan is on full heat.”

Please note, any damage caused by use of a boost or surge function on an induction cooktop is not covered by warranty.